“Hello, I’d just like to pass on my thanks to Dave for the first class ADR course that I attended last week. He’s a great instructor and the course was well presented. Many thanks."
- Carl Pope.
The guys who undertook on site assessments last week in Exeter for Slinger & Signaller, and using an excavator as a crane have passed on their feedback and gratitude to you and the trainer – Its always nice to hear positive feedback so thought I would share it with you.
The guys were confident with the Trainers delivery and obvious knowledge of what he was training/assessing. They found the content very informative and learnt something new.
As a result of attending the training, the guys have said that they have changed the way in which they work.”
Just wished to pass on the positive feedback I have had from our drivers regarding Gary’s CPC Sessions. All have found them engaging and interesting and complimented on how he was professional and confident. Kind regards, Nikki”
- Nikki Macken, Fleet and Transport Compliance Officer, Ceredigion County Council.
“Good Morning Jason
I did my LGV with you last week, passed with only 1 fault! I’d like to take this opportunity to thank you for fitting me in at such short notice and also to thank Gary for being a fantastic instructor. He couldn’t give me more than enough advice of how to handle other drivers, manoeuvring in small spaces, etc. and really made the whole experience less daunting with how calm and welcoming he was. Top job to him.”
I passed my Class C practical test this morning in Carmarthen with just 5 minors. I just want to thank Gary and Joe (took us for test this morning) down at Carmarthen, for the great training. I’ve found COTS to be a great company and getting me through so quickly.
Myself and Gareth had a good laugh with Gary and Joe whilst we were training and it made it a lot easier. Given before last Wednesday I’ve never driven a lorry before it was a boost to have 2 good trainers.
I’m doing my Part 4 CPC with yourselves on 1st June down at Swansea.
I’m going to be driving Class C for a few months then will be looking to do Class C+E with yourselves.
- Max Greenwood
Just a short note to say a big thanks for the FLT Instructors Re-Registration course. From start to finish I was impressed by all aspects of COTS, the premises, equipment, course literature and information were all of the highest standard, only surpassed by the excellent standard of tuition delivered by Paul, he is a credit to the operation. I won’t hesitate to recommend COTS to anyone that needs training; in fact I’m proud to be able to say that COTS looks after all of Castell Howell’s training needs, and the peace of mind it gives to me that the standard of training delivered is the best in the business. Well done on a great job, Martin”
- Martin Jones, Director of Transport Operations, Castell Howell Foods Ltd
Many thanks to you all for the welcome and training provided. Superb as always. Kind Regards, Robert.”
- Robert Davies, Press/Shearing Co-Ordinator, Afon Tinplate Company Limited
I just want to say, what another fabulous training course I had with your team. James put across the course so very well and in a way that it didn’t become boring. He made it very enjoyable and he was such a fun Trainer. It was nice to be around him and Joe yesterday. The banter and mood within the place is good spirited and makes the course so much fun. I think it’s brilliant the way he presented the course and as always, I will recommend your team for any training purposes.
Once again, a BIG THANK YOU.
Tell Joe, he owes me a brew!! Oh, and so does Don for that matter. See you all in 3 years. Best Wishes”
- Karen Bebro, Fulfillment Manager, Toast
Having just completed my 3 weeks of resettlement training with you, I felt compelled to put pen to paper and thank you and your team. It is important for military personnel to get really good resettlement training and Commercial Operator Training Solutions, without doubt provide it.
I came on the course with slight trepidation, this is someone who has been in the Army for the best part of 39 years and being possibly blind to what I was letting myself in for. My concerns were quickly allayed with the quality instruction given and perhaps most importantly for me, the interaction with the other students on all of the courses.
I have mentioned the instruction and I can only say that Dave (CPC and ADR), Paul (Cat C+E Refresher) and Don (Counterbalance FLT and Hiab), pitched the training at exactly the right level and I had a really great experience. Knowledgeable, approachable and engaging in equal measure, they are all a credit to your company.”
- Major Steve Ward, Royal Artillery
I am sending a quick email to you once again to say a massive massive thank you to yourself firstly for your help with my re-test and also a huge thank you to Joe, Paul and Richard for all their help, tips and dedication – they are an absolute credit to your company and I can’t say a bad thing about them. I will be recommending your company highly and all my CPC will be done through you.
Thank you ONCE AGAIN COTS Top class service.”
- Jason Drewett
I’m sending you this email as I’ve been really impressed with the quality of service provided by your company. Only 2 days after booking, I went on your RTITB Counterbalance FLT refresher course and the training exceeded my expectations.
Commercial Operator Training Solutions delivered a sensibly paced, no nonsense learning programme where Health & Safety legislation and operational use were clearly explained. In addition, useful methods were demonstrated to make forklift operation easier and ways to overcome some workplace specific hazards were suggested and discussed from the instructor’s own work experience.
The instructor James, was friendly and knowledgeable. I was nervous as I’d not driven a lift truck recently but he was able to bring out the best in me through encouragement and precise direction.
If all this wasn’t enough, the COTS dedicated training environment is easily accessible on the outskirts of Swansea, complete with parking spaces and next to a restaurant and a Gregg’s. I mustn’t forget the tea & coffee facilities – a big thanks to James for getting the milk!
Please pass on my gratitude to everyone involved with the training process.”
- Gareth Tanner, Motorsport Engineering Student, University of Wales Trinity Saint David
"Attended the CPC operator refresher with Richard Monday and Tuesday up here in Wynnstay Llansantffraid, just wanted to say Richard ran a brilliant course, I really enjoyed hearing his experiences coupled with the theory, he delivered a great two days so thank you to him. Would definitely tell anyone it is very worthwhile. Cheers ANDY"
- Andy Evans, Regional Transport Coordinator, Wynnstay Group Plc
Good evening Jason,
Firstly may I thank you for all your support in relation to my recent training with your company, I had a fantastic time and achieved all the necessary skills required. I have taken the time to provide you personally with feedback about your team members that I met during my time with COTS;
CPC course – first 3 days - Dave Studd excellent instruction extremely knowledgeable and supportive during the 3 days
CPC Course – last 2 days – Richie Cousins again excellent instructor, knowledgeable and supportive and a good laugh.
Both instructors very professional but with very different learning/delivery styles which made for a very dynamic, interesting and enjoyable 5 days.
C+E 4 Days – Steve Rump – What a really nice guy with a great wealth of knowledge and experience, with a fantastic learner/student understanding of ability and coaching skills. Extremely professional polite and articulate delivering a very professional, relaxed and enjoyable driving experience.
Admin team – very helpful and polite individuals, all of the above are a credit to your company.
Only draw back but not COTS fault was the cancellation of test day, but your team quickly responded and supplied a new date the following Tuesday, fantastic.
I will certainly recommend your company to all my friends, family and anyone I meet in my new career in the haulage business, please pass this on to your team. Thanks again for an excellent 2 weeks with COTS.
- Alan Sherman, Mid and West Wales Fire and Rescue Service
I'd like to start this letter by saying I had a training day in Cardiff yesterday with Dai. He made the day interesting and addressed everything in a kind and respectful manner. Hi knowledge for machinery is second to none and he is an asset to your company. I will be forwarding his name an the company I had my training wiht to my work colleagues so they can have training from yourselves"
- Duane Harris
"Our truck centre Director, David Watkins, booked me onto 5 CPC sessions last week (25th Feb-1st Mar) at Skills House which was undertaken by trainer Don Evans and I wish to offer some feedback on the sessions.
My experience is nothing but a positive one, from the welcome letter, training and my CPC card already dispatched by the DVSA.
Your trainer, Don Evans, certainly stood out and made the sessions as fun and engaging as possible, he was very knowledgeable and any questions he couldn’t answer he would promptly find the answer.
He is most certainly a valuable asset to the company, I train first aid within the community and hold several teaching qualifications and it was a pleasure to have a professional like Don teach all 5 sessions.
Teaching a room of nearly 20 drivers is no easy task and he engaged and interacted with everyone-thank you for your services and knowledge.
I will certainly be recommending COT solutions to friends or anyone needing your services."
- Danny Blair, CEM Days
"Excellent course, well presented, by a premier company!"
- Brian, DHL Services
“Thanks Melanie, Can you pass on that the trainer, service with yourself and cost was of a very high standard and at a competitive cost and we would definitely look to use you guys again."
- Reece Jenkins, Countrywide Grounds Maintenance.