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"Just a quick message to let you know what an assert Dave is to your company. Not having been in a classroom environment since 1980 I was very apprehensive, Dave immediately put us all at ease, his method of teaching really works.


He was always thorough and ensured everybody understood before moving on, also he adapted the structure of the day to suit to ensure that those who needed extra tuition in certain areas got it. Thank you for the excellent service provided"


- Colin Evans, Towy Waste Ltd

"Although I knew a lot of it, it was nice to learn something I didn’t know. Especially when I have worked on the trucks for 20 years"

"We used iPad’s, a totally professional outfit"

"Absolutely fantastic training, really enjoyed it"


- Freudenberg Oil & Gas Technologies

Just wanted to say a big thank you for the forklift training you provided at such short notice for Mike, Stephen & Kieran this week.


The feedback I've received from the three of them has been very positive, so when we will certainly use you again in the future.


- Nic Cleave, Glamorgan Services Ltd


We have been using COTS for training our workforce for a number of years, and would highly recommend them to other companies who are looking to train, or upskill their workforce. They have an extensive range of courses available, and are always happy to move dates around to suit our needs. They have previously gone above and beyond for us, in tailoring specific training courses that not only meet current legislation, but align to our company policies and procedures. First class company from booking through to delivery.


- Justin Kingdom, Health & Safety Manager, Andrew Scott Ltd

I attended a CPC course on Wednesday 14th July at Pembrokeshire County Council Thornton Depot.


I just wanted to say how excellent your training provider James was. I’ve been on several courses like this in the past (including this particular module a few years ago), but this was the first one that I attended with James. I have to say that these training days, although necessary, can be a bit of a drag (no offence) but I found this last one was really interesting, entertaining and most importantly very useful as a driver.


I’m sure it must be very difficult to reach a balance of providing information while keeping things informal enough not to feel like we’re back at school but James got the balance right. Spot on!


Please pass my comments on to James and his manager(s) and hopefully I might get another opportunity to be another training session sometime in the future.


- Dave Lewis, Pembrokeshire Couty Council

“Dear Jason Mowforth,


I just wanted to take the time to thank you for your support in the recent training you have provided for free to the Wales Air ambulance regarding the ‘Pallet Stacker’. Shaun informs me the trainer was excellent and the staff really enjoyed the time and gained a great understanding of how to operate safely. We are really grateful for this training."


- Rhys Richards, Wales Air Ambulance


Thanks Melanie, Can you pass on that the trainer, service with yourself and cost was of a very high standard and at a competitive cost and we would definitely look to use you guys again."


- Reece Jenkins, Countrywide Grounds Maintenance.

Hello, I’d just like to pass on my thanks to Dave for the first class ADR course that I attended last week. He’s a great instructor and the course was well presented. Many thanks."


- Carl Pope.

“Hi Mel,


The guys who undertook on site assessments last week in Exeter for Slinger & Signaller, and using an excavator as a crane have passed on their feedback and gratitude to you and the trainer – Its always nice to hear positive feedback so thought I would share it with you.


The guys were confident with the Trainers delivery and obvious knowledge of what he was training/assessing. They found the content very informative and learnt something new.


As a result of attending the training, the guys have said that they have changed the way in which they work.”


- Anonymous.

“Hi Jason,


Just wished to pass on the positive feedback I have had from our drivers regarding Gary’s CPC Sessions.  All have found them engaging and interesting and complimented on how he was professional and confident. Kind regards, Nikki”


- Nikki Macken, Fleet and Transport Compliance Officer, Ceredigion County Council.

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“Good Morning Jason

I did my LGV with you last week, passed with only 1 fault!  I’d like to take this opportunity to thank you for fitting me in at such short notice and also to thank Gary for being a fantastic instructor.  He couldn’t give me more than enough advice of how to handle other drivers, manoeuvring in small spaces, etc. and really made the whole experience less daunting with how calm and welcoming he was.  Top job to him.”


- Tom

“Hi Jason,

I passed my Class C practical test this morning in Carmarthen with just 5 minors.  I just want to thank Gary and Joe (took us for test this morning) down at Carmarthen, for the great training.  I’ve found COTS to be a great company and getting me through so quickly.

Myself and Gareth had a good laugh with Gary and Joe whilst we were training and it made it a lot easier.  Given before last Wednesday I’ve never driven a lorry before it was a boost to have 2 good trainers.

I’m doing my Part 4 CPC with yourselves on 1st June down at Swansea.

I’m going to be driving Class C for a few months then will be looking to do Class C+E with yourselves.

Thanks again”


- Max Greenwood

“Hi Jason

Just a short note to say a big thanks for the FLT Instructors Re-Registration course. From start to finish I was impressed by all aspects of COTS, the premises, equipment, course literature and information were all of the highest standard, only surpassed by the excellent standard of tuition delivered by Paul, he is a credit to the operation. I won’t hesitate to recommend COTS to anyone that needs training; in fact I’m proud to be able to say that COTS looks after all of Castell Howell’s training needs, and the peace of mind it gives to me that the standard of training delivered is the best in the business. Well done on a great job, Martin”


- Martin Jones, Director of Transport Operations, Castell Howell Foods Ltd

“Hi Karen

Many thanks to you all for the welcome and training provided.  Superb as always. Kind Regards, Robert.”


- Robert Davies, Press/Shearing Co-Ordinator, Afon Tinplate Company Limited

“Dear Jason

I just want to say, what another fabulous training course I had with your team. James put across the course so very well and in a way that it didn’t become boring. He made it very enjoyable and he was such a fun Trainer.  It was nice to be around him and Joe yesterday.  The banter and mood within the place is good spirited and makes the course so much fun.  I think it’s brilliant the way he presented the course and as always, I will recommend your team for any training purposes.


Once again, a BIG THANK YOU.


Tell Joe, he owes me a brew!!  Oh, and so does Don for that matter. See you all in 3 years. Best Wishes”


- Karen Bebro, Fulfillment Manager, Toast


Having just completed my 3 weeks of resettlement training with you, I felt compelled to put pen to paper and thank you and your team.  It is important for military personnel to get really good resettlement training and Commercial Operator Training Solutions, without doubt provide it.

I came on the course with slight trepidation, this is someone who has been in the Army for the best part of 39 years and being possibly blind to what I was letting myself in for.  My concerns were quickly allayed with the quality instruction given and perhaps most importantly for me, the interaction with the other students on all of the courses.

I have mentioned the instruction and I can only say that Dave (CPC and ADR), Paul (Cat C+E Refresher) and Don (Counterbalance FLT and Hiab), pitched the training at exactly the right level and I had a really great experience. Knowledgeable, approachable and engaging in equal measure, they are all a credit to your company.”


- Major Steve Ward, Royal Artillery

“Hi Jason,

I am sending a quick email to you once again to say a massive massive thank you to yourself firstly for your help with my re-test and also a huge thank you to Joe, Paul and Richard for all their help, tips and dedication – they are an absolute credit to your company and I can’t say a bad thing about them.  I will be recommending your company highly and all my CPC will be done through you.


Thank you ONCE AGAIN COTS Top class service.”


- Jason Drewett

“Hi Jason

I’m sending you this email as I’ve been really impressed with the quality of service provided by your company.  Only 2 days after booking, I went on your RTITB Counterbalance FLT refresher course and the training exceeded my expectations.

Commercial Operator Training Solutions delivered a sensibly paced, no nonsense learning programme where Health & Safety legislation and operational use were clearly explained.  In addition, useful methods were demonstrated to make forklift operation easier and ways to overcome some workplace specific hazards were suggested and discussed from the instructor’s own work experience.


The instructor James, was friendly and knowledgeable.  I was nervous as I’d not driven a lift truck recently but he was able to bring out the best in me through encouragement and precise direction.


If all this wasn’t enough, the COTS dedicated training environment is easily accessible on the outskirts of Swansea, complete with parking spaces and next to a restaurant and a Gregg’s.  I mustn’t forget the tea & coffee facilities – a big thanks to James for getting the milk!




Please pass on my gratitude to everyone involved with the training process.”


- Gareth Tanner, Motorsport Engineering Student, University of Wales Trinity Saint David

"Attended the CPC operator refresher with Richard Monday and Tuesday up here in Wynnstay Llansantffraid, just wanted to say Richard ran a brilliant course, I really enjoyed hearing his experiences coupled with the theory, he delivered a great two days so thank you to him. Would definitely tell anyone it is very worthwhile. Cheers ANDY"

- Andy Evans, Regional Transport Coordinator, Wynnstay Group Plc

Good evening Jason,


Firstly may I thank you for all your support in relation to my recent training with your company, I had a fantastic time and achieved all the necessary skills required. I have taken the time to provide you personally with feedback about your team members that I met during my time with COTS;


CPC course – first 3 days - Dave Studd excellent instruction extremely knowledgeable and supportive during the 3 days

CPC Course – last 2 days – Richie Cousins again excellent instructor, knowledgeable and supportive and a good laugh.


Both instructors very professional but with very different learning/delivery styles which made for a very dynamic, interesting and enjoyable 5 days.


C+E 4 Days – Steve Rump – What a really nice guy with a great wealth of knowledge and experience, with a fantastic learner/student understanding of ability and coaching skills. Extremely professional polite and articulate delivering a very professional, relaxed and enjoyable driving experience.


Admin team – very helpful and polite individuals, all of the above are a credit to your company.


Only draw back but not COTS fault was the cancellation of test day, but your team quickly responded and supplied a new date the following Tuesday, fantastic.


I will certainly recommend your company to all my friends, family and  anyone I meet in my new career in the haulage business, please pass this on to your team. Thanks again for an excellent 2 weeks with COTS.

- Alan Sherman, Mid and West Wales Fire and Rescue Service


I'd like to start this letter by saying I had a training day in Cardiff yesterday with Dai. He made the day interesting and addressed everything in a kind and respectful manner. Hi knowledge for machinery is second to none and he is an asset to your company. I will be forwarding his name an the company I had my training wiht to my work colleagues so they can have training from yourselves"

- Duane Harris

"Our truck centre Director, David Watkins, booked me onto 5 CPC sessions last week (25th Feb-1st Mar) at Skills House which was undertaken by trainer Don Evans and I wish to offer some feedback on the sessions.


My experience is nothing but a positive one, from the welcome letter, training and my CPC card already dispatched by the DVSA.


Your trainer, Don Evans, certainly stood out and made the sessions as fun and engaging as possible, he was very knowledgeable and any questions he couldn’t answer he would promptly find the answer.

He is most certainly a valuable asset to the company, I train first aid within the community and hold several teaching qualifications and it was a pleasure to have a professional like Don teach all 5 sessions.

Teaching a room of nearly 20 drivers is no easy task and he engaged and interacted with everyone-thank you for your services and knowledge.


I will certainly be recommending COT solutions to friends or anyone needing your services."

- Danny Blair, CEM Days

"Excellent course, well presented, by a premier company!"

- Brian, DHL Services

"Hi Jason would you be able to pass on to Steve and Paul my gratitude and thanks for helping me pass my class 1 today I didn’t get to see them after my test. Very grateful for a really high standard of training and I appreciate their support"

- Kieran Thomas

"Hi Jason, Just a quick one. Would like to thank you and the team for the professionalism I experienced from start to finish on my LGV training journey with COTS, especially given the Covid-19 challenges and disruptions. 

As a result, I’m delighted to be starting a new career on the Artics with Gregory Distribution in Avonmouth on the 17th Jan 2022. 


Please pass my thanks on to all the team"


- Jason Appleby

"Dear Jason,


An email of thanks to you all at ‘Cots Training’ for our productive week of in-house Health and Safety Courses.


As a growing business we appreciate your support with our ongoing training needs and look forward to more sessions in the future.


Please pass on our huge thanks to Lee. He has been absolutely brilliant over the past 6 days and has worked hard to cater for all our training needs. He has a wonderful nature with the lads and manages to promote full engagement and interaction.


We will be in touch in the future, as we continue to update/refresh our training matrix and in the meantime will await our certificates.


Many thanks again from everyone here at Westside Fabrications."


- Tilly Farr, Westside Fabrication

"Hi Joshua


Thank you very much and can you please let everyone who got me through my test how grateful I am to them and everyone else there at cots.  


Absolutely brilliant experience 👍👍"


- Justin

"Good afternoon Joshua

Firstly I’d like to thank you for my recent Cat C+E course. I’d also like to thank the 3 instructors who I trained with, in particular Aaron for his instruction. He was cool, calm, professional and very knowledgeable. Nothing was too much trouble.


Certainly without his help I feel my result may have been less favourable!"


- Andrew Davies

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