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Case Study: Alan R Jones Transport (Newport)

A family business with more than 44 years on the road, Alan R Jones has a tradition of delivering logistical solutions for their customers that include transport, distribution, warehousing and more…

Customer service is at the core of the business. The bespoke logistics solutions they offer are tailored to customer needs, using industry expertise to provide a service that is an extension of the customers business as opposed to an off the shelf service.

Their expanding loyal customer base over the years has been down to the dedication and commitment to their core values: Tradition, Driving, Innovation.

Commitment to High Standards

In order to maintain high standards for their loyal customer base, Alan R Jones searched for a training company who shared their core values. With a reputation for quality training and excellent customer service, Commercial Operator Training Solutions Ltd was the perfect fit.

COTS Managing Director Jason Mowforth relished the opportunity to work with Alan R Jones:

“It’s great to work with other businesses who share the same values as COTS. Alan R Jones are committed to continually developing their business and we’re proud to be a part of that process. We’ve been able to support Alan R Jones in various aspects of their business including Driver Handbook Development, Driver CPC training, as well as our transport manager courses. We’re excited to continue supporting Alan R Jones with their future training needs and to progress this partnership even further.”

Upskilling Staff

Services supplied by COTS to Alan R Jones include:

  • Driver CPC

  • Certificate of Professional Competence in Goods Transport

  • Forklift Truck Training

  • Category C+E Driver Training

  • Category C Driver Training

  • New Driver Assessment

  • Goods Operator Refresher Training

  • Bespoke Driver Handbook Development

The Value of Training

The partnership with COTS has allowed Alan R Jones to strategically integrate training into their business and safety plans. Both parties are under no illusions how important training and continual development is in the transport and logistics industry, making this partnership an invaluable one. Talking about the benefits of working alongside COTS, Managing Director Ray Clegg said:

“Having a training partner that understands your ethos and your commitment to the development of the Alan R Jones team was essential. The whole business benefits from a joined up approach with COTS and that aids us not only in team development but also to maintain our already outstanding relationship with our customers. Put simply “They understand us and we understand them”. We look forward to continuing our relationship with COTS for many years to come.”

For more information on Alan R Jones and their services, visit or call 01633 272522.


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